SYSTEMATIC HANDBOOK

VPNLZ Complete Guide

Start by identifying the right plan, then set up your account, obtain your subscription, import it into a client, choose a route, verify the connection, and handle routine maintenance. This page is designed for systematic reference. If you simply want to get connected quickly, start with the Guides, then return here to check the reasoning and troubleshooting paths for specific steps.

100+ countries / 150+ routes Unlimited simultaneous devices No email address required 30-day no-questions-asked refunds

Core concepts

Service scope and usage boundaries

Understand the relationship between subscriptions, clients, and routes first

VPNLZ is a cross-border connectivity subscription service. The user panel handles accounts, plans, orders, client access, and subscription delivery; the client reads the subscription, creates the local network tunnel, and applies traffic-routing rules; the route determines the egress region and network path used for the current connection. Each has a separate role: buying a plan does not automatically change a device's network, copying a subscription does not mean it has been imported into a client, and a client showing “connected” does not mean every app is using the expected route. The complete process is to obtain a valid subscription, update the route list in the client, select a target region, connect, and finally check the egress and target app.

Many first-time users treat a subscription URL like an ordinary web address and open it directly in a browser. In practice, it is closer to a credential that a client reads to obtain the account's currently available routes. The correct process is to copy the subscription from the user panel, open the subscription manager in a supported client, and use “Import from clipboard,” “Add subscription,” or a similar option. Menu names vary by client, but the test is the same: after import, a route list should appear and be available for manual updates. Marketing pages do not publish real subscription URLs or direct static installer links; both the client and subscription come from the user panel.

Cross-border access is not a single switch

Whether an access attempt succeeds depends on at least the local network, system permissions, client status, routing rules, selected route, DNS resolution, the target service's account region, and the target service's own terms. A route addresses the network path; it cannot replace account eligibility, content licensing, or regional rules on the target platform. For that reason, when this guide discusses AI tools, streaming, and developer APIs, it only explains how to check network conditions. It does not promise that a third-party service will remain available for every account, region, or time period. If a page opens but account features are restricted, check the target service account instead of repeatedly switching routes.

When people search for “VPN software,” they are often trying to handle business travel, research, access international websites, or verify content across regions. These situations share a need for a stable, verifiable egress path. A better approach than blindly chasing the route that appears fastest is to define the objective first: which region is needed, whether the task uses a browser or app, whether a long-lived connection is required, and whether the device will switch between networks. The clearer the objective, the simpler route selection and troubleshooting become.

Treat “connection successful” as three separate checks: the client tunnel is established, the egress region matches expectations, and the target app is actually using that route. Meeting only one of these conditions does not prove that the full connection path is working.

Establish a reversible sequence of steps first

During initial setup, do not change the system proxy, browser extensions, client routing, custom DNS, and security-software rules at the same time. When several variables change together, the cause of a failure becomes difficult to identify. A safer sequence is to keep the system network settings at their defaults, import the subscription, and complete the first verification in the client's default mode. Once the basic connection works, add per-app rules, LAN sharing, or developer-tool proxy settings one at a time. Check access after each change so you can return to the last known-good state if something breaks.

Also distinguish service facts from local experience. VPNLZ provides 100+ countries / 150+ routes and unlimited simultaneous devices; these are verifiable subscription features. Speed at any given moment is affected by local broadband, Wi-Fi signal, congestion, the destination site's response time, and device performance. A single download or page load is not enough to draw a conclusion. Compare stability under the same device, local network, and target task rather than comparing results from different conditions.

This page follows a linear workflow, but you can use it as a reference manual: read the plan section before purchase, go straight to platform import once you have a subscription, or move to verification and troubleshooting when the client says it is connected but access is abnormal. For a quick workflow, see the Guides. For account, connection, speed, and billing questions, visit the Help Center. The pages serve different purposes: the quick guide focuses on the shortest path to completion, while this manual explains the reasoning, boundary conditions, and rollback options behind each step.

Getting ready

Plans, accounts, and checkout

Choose a category based on how traffic is replenished

Before choosing a plan, decide whether your usage is continuous or occasional. Monthly subscriptions include ¥9.9/month with 60GB, ¥18/month with 250GB, and ¥28/month with 500GB. Traffic resets monthly on the activation date, making these plans suitable for regular monthly use and a predictable new allowance each cycle. Data packages include ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They last until used and never expire, making them suitable for irregular usage managed by cumulative consumption. The key difference is not client capability, but how traffic is replenished and retained.

Do not choose solely by the size of a single download. Browsing, online meetings, cloud sync, HD video, and developer-dependency downloads consume traffic differently; background synchronization can also continue using data. Review your most common tasks, then decide whether you need a monthly reset or long-term retention. When upgrading a monthly subscription mid-cycle, the price difference is converted into remaining days, so use the user panel as the authority for the resulting term rather than calculating it from the full monthly price. For a complete side-by-side comparison, see Plans & Pricing.

Plan categories and usage patterns
Category Available options Traffic rules Best management approach
Monthly subscription ¥9.9/month with 60GB
¥18/month with 250GB
¥28/month with 500GB
Resets monthly on the activation date For regular use; check the remaining allowance by cycle
Data package ¥158/300GB
¥358/1000GB
¥658/3000GB
Lasts until used and never expires For occasional use; track cumulative consumption

Create an account and keep essential information safe

VPNLZ does not require an email address; a username and password are enough to create an account. Choose a username that is easy to recognize without revealing public identity information, and use a password that is unique to VPNLZ. Because the account does not depend on an email address, store the username and password securely after setup. A trusted password manager is preferable to chat histories, public documents, or screenshots. If you use the subscription on multiple devices, sign in on each device to obtain it rather than handing the entire account to an uncontrolled third party.

When entering the user panel, confirm that the browser address still belongs to the official site domain before entering your credentials. After creating the account, check the overview to make sure you are signed in with the expected username, then open the plans section. Payment methods are Alipay, WeChat Pay, and USDT. Complete payment within the current order flow, and do not change the recipient based on unfamiliar pages or messages outside the site. After payment, return to the order page and check its status. If the page has not updated, refresh the order information instead of repeatedly creating identical orders, which can complicate later verification.

Post-checkout verification order

After completing an order, first confirm that the corresponding plan or data package appears in the user panel. Next, confirm that the subscription entry is available, and only then download and import it into a client. Do not repeatedly delete client configurations while the plan is missing; the issue may be the order status rather than the device. If the order status, account overview, and subscription page disagree, keep the order-page details and describe the issue through the panel ticket system. Include the selected plan, payment method, displayed status, and steps already taken, but never submit a password or the full subscription URL.

This service offers 30-day no-questions-asked refunds. For eligibility and instructions, read the Refund Policy instead of relying on search snippets or third-party summaries. Refunds and technical troubleshooting follow different paths: if one device cannot import the subscription, check the platform sections below first; if your needs have changed, follow the policy. This prevents a fixable local configuration issue from being mistaken for a plan issue.

Accounts, orders, and subscriptions form one continuous chain. Troubleshoot one layer at a time: first check whether the order is active, then whether the subscription can be retrieved, and finally whether the client has imported it. Reinstalling repeatedly while skipping the middle layer usually will not fix an account-side issue.

Set clear expectations before purchase

Unlimited simultaneous devices means you can arrange your own devices across Windows, macOS, iOS, Android, and Linux, but each device still needs a correct client configuration. Device count does not guarantee route quality, nor does it mean every device must use the same region. A work computer can use an egress suited to research and documentation, while a mobile device can select a route independently for its current network. What should remain consistent is account and subscription security, not an identical connection state on every endpoint.

Also consider maintenance effort when choosing a plan. For a temporary task, keep the configuration as simple as possible. For long-term use, record the client name, subscription source, and any custom rules from the start. The record should not contain sensitive credentials; note only items such as “obtained from the site panel,” “default routing used,” and “which apps have extra settings.” This is useful when changing devices or comparing differences, and prevents you from forgetting why a system setting was changed.

Delivery stage

Get and manage your subscription

Get the client and subscription from the user panel

After signing in, open the client section of the user panel and get the client for your operating system. Copy the subscription from the subscription entry associated with your account. Keep the two separate: the client is the program installed and running on your device, while the subscription is the data source imported into it. Marketing pages only link to the panel; they do not publish real installer addresses or subscription contents. If the device does not have a client yet, get it from the panel first. If the client is already installed, go directly to subscription management.

Use the panel's copy function when copying a subscription, since manually selecting text can omit characters. Subscription URLs are usually long; truncation, extra spaces, or line breaks can all cause reading failures. Do not paste a real URL into a search box, online checker, or public question page. To demonstrate an import format, use an obviously fake value, for example:

https://example.com/sub?token=YOUR_TOKEN

This example only illustrates the form of address an input field expects; it cannot connect to any VPNLZ subscription. Real content must come from your own user panel. When describing a problem in a ticket, write “the copied subscription reports an invalid format” or “the update cannot be read” rather than attaching the full URL. A subscription functions like an access credential and could be imported by someone else if exposed.

Initial import and later updates are separate actions

An initial import usually involves creating a subscription name in the client, pasting the URL, and confirming. After success, the client creates a subscription entry and displays routes beneath it. Later updates refresh the existing entry; there is no need to create a new one each time. Creating a new entry for every update leads to duplicate routes, confusing names, and unclear rule sources. Use a clear name such as “VPNLZ subscription” instead of vague labels like “Test” or “New.”

Before updating a subscription, confirm that the network itself can reach the user panel. If the local network is completely offline, the client cannot retrieve new content. If the old route is still connected but the update fails, disconnect first, return to the ordinary network, and try again. After updating, check whether the route list has actually refreshed rather than relying only on a button animation. If the client retains an old cache, a failed update may still show historical routes, so also check the last-updated indicator or reopen the list.

Check text and permissions when import fails

Subscription imports commonly fail because the copy is incomplete, the text was pasted into the wrong field, the client lacks network permission, the system clock is clearly wrong, or an old configuration conflicts. Clear the entire input field first, then copy and paste again from the panel. Make sure the text goes into “Subscription URL,” not a “Single node” or “Configuration content” field. Next, check that the client can access the network and close other tools that may be taking over the same proxy settings. Running only one primary network client at a time makes it easier to identify which program is handling system traffic.

If the client says it cannot recognize the format, do not rewrite the subscription yourself. Clients on different platforms may use different import protocols or configuration structures, so use the entry provided by the user panel for the current platform. Manually deleting or changing characters may remove the error message while also removing route fields. On Linux and other environments requiring finer control, save the original subscription source first, then create a separate local configuration layer rather than overwriting the subscription entry with custom content.

Subscriptions can be updated, while manual edits may be overwritten during the next update. Long-term routing rules should go in the client's supported local override or separate rules area, not directly into generated subscription content.

Keep multiple devices manageable

Unlimited simultaneous devices does not mean you should store a subscription URL in a public document. A safer approach is to sign in to the panel directly on each device, then sign out of browser sessions you no longer use after importing. When replacing a device, install, import, and verify on the new device before cleaning up the old one. This leaves a working terminal that can still access the panel and documentation if the new device encounters permission or compatibility issues.

Use the same subscription name across devices and record whether each device has special rules. A desktop may be configured for developer tools, while a mobile device may use only a system-level connection; do not force the same app rules onto both. The subscription supplies routes, while device rules determine how traffic enters them. Managing these layers separately prevents local-purpose settings from being accidentally removed during route updates.

If you suspect subscription information has entered an uncontrolled environment, stop sharing it and check the available account-management options in the user panel. Do not modify URL fragments, guess parameters, or give the address to a third party for “repair.” The correct path is always the account panel and ticket system. Good subscription management means keeping the source clear, the imported entry unique, and custom rules separate from remote content.

Device configuration

Windows, macOS, iOS, Android, Linux Import

VPNLZ supports Windows, macOS, iOS, Android, and Linux. Interfaces and permission models differ, but the main flow is the same: get the client from the panel, add the subscription, allow the system to establish a network connection, update routes, select an egress, and verify actual access. The sections below cover details that are easy to miss on each platform. All client access is located in the user panel; this page does not provide static installers.

Key settings across five platforms
Platform Key first-run authorization Check after import Common interference
Windows Allow the client to create a system network tunnel System proxy and route list Other proxy tools and security-software rules
macOS Confirm authorization for system network settings Menu-bar status and routing mode Old network extensions and duplicate configurations
iOS Allow VPN configuration to be added System status and current route Old configurations and network switching
Android Allow a VPN connection to be created Background operation and subscription updates Battery-saving limits and background cleanup
Linux Confirm network and service permissions Processes, ports, and environment variables Desktop and terminal proxies do not match

Windows: rule out system proxy conflicts first

After installing the client supplied through the panel on Windows, import the subscription before changing complex rules. Open subscription management, paste the URL copied from the panel, save it, and update. Once routes appear, choose one that matches the target region and enable the client connection. When Windows asks for network permission, confirm that the request comes from the client you just launched. After connecting, complete a basic browser check before testing desktop apps that need the connection.

If the browser works but other apps show no change, check whether the client uses system proxy mode or a system-level tunnel. Some desktop programs do not read the system proxy automatically and require their own settings. Conversely, if the client has taken over the system network and an app has another proxy configured, traffic may be forwarded twice. Avoid starting multiple proxy clients on Windows. After closing an old tool, check whether the system proxy has been restored, then enable it again through the current client. If an uninstalled client left its proxy setting behind, disable that setting and restart the current client instead of continually switching routes.

macOS: watch network extensions and menu-bar status

When creating the first connection on macOS, the system may ask you to confirm the network configuration. After authorization, return to the client and check that the subscription updated successfully. Keep the default routing initially, choose a route, connect, and confirm the status from the menu bar or the client's main window. If the authorization dialog was canceled, the client may still display the subscription list without actually taking over traffic. Trigger the connection again and complete the system confirmation.

If the device has used other network tools, old configurations may remain in System Settings. Do not delete every network item at once. Exit the other tools first, then reconnect the VPNLZ client. If the problem disappears, the conflict came from parallel operation. If only terminal commands bypass the route, check whether the terminal inherits the system proxy or has separate environment variables. Graphical apps and command-line tools can use different network paths, so test them separately.

iOS: distinguish subscription updates from system connection

After adding a subscription in the iOS client, the system will request permission to add a VPN configuration the first time you connect. Allow it, return to the client, select a route, and enable the connection. If the subscription is present but the system status does not change, configuration authorization may be incomplete or another configuration may be using the connection slot. Disconnect the existing network configuration first, then initiate the connection again from the current client. Switching between Wi-Fi and mobile data may require the existing connection to be re-established. Check the client after the switch instead of assuming the foreground app remains connected.

Mobile devices are easily affected by background policies. For long-running tasks, confirm that the client is still running and avoid enabling multiple apps that provide the same network function. If a page fails to load, retry in a new browser tab to rule out a stale connection cache. If only one app is affected, fully close and reopen it. The target app may retain its session after a route change, so “switch route” and “re-establish the app connection” should be performed together.

Android: handle background limits and network changes

After importing the subscription on Android, the first connection requires confirmation of the system VPN permission. Once authorized, choose a route, connect, and check the target app. Power-management policies vary considerably by device. If the connection drops after the screen turns off, allow the client to run in the background and prevent automatic cleanup. Menu names depend on the device system; the goal is to keep the client running when a connection is needed, not to open every background permission indiscriminately.

If access stalls after switching between Wi-Fi and mobile data while the interface still says connected, disconnect and reconnect so the client can rebuild the tunnel on the new network. If that does not help, close and reopen the target app. For a more complete Android walkthrough, see How to Use an Android VPN: A Complete Beginner's Guide. That article focuses on getting started on mobile; this chapter is for comparison across platforms.

Linux: define the scope of graphical apps, terminals, and services

On Linux, first determine how the client will run. With a graphical client, import the subscription through the interface and confirm system permissions. With the command-line method supplied through the panel, define where the configuration is stored, which user starts it, and which proxy listeners are exposed. Never write a real subscription URL directly into a publicly readable script. Use a fake value for demonstrations and restrict configuration-file permissions.

export VPNLZ_SUBSCRIPTION="https://example.com/sub?token=YOUR_TOKEN"
printf '%s\n' "$VPNLZ_SUBSCRIPTION"

The variables above only show a safe placeholder pattern and do not replace the official import steps provided through the panel. On Linux, “browser works, terminal does not” usually means the two programs read different proxy settings, not that the route has failed. Check whether the terminal has separate environment variables, whether background services inherit the current user's environment, and whether the client provides a system-level tunnel or a local proxy port. Record original values before changing them, restore them after testing, and avoid writing temporary settings into global startup files.

When moving between platforms, migrate only necessary information: the account source, subscription entry, and local rules you genuinely need. Do not copy all network settings from the old system; permissions and proxy models are not equivalent across platforms.

After configuring all five platforms, continue to the next chapter and perform the same connection checks. Do not skip verification because a platform displays a status icon. An icon only reports the client's declared state; it cannot replace egress, DNS, or target-app checks. If results differ across devices, compare the local network, client mode, and app settings first rather than assuming every device must behave identically.

Establish the connection

Route selection and connection checks

Filter by target region first, then compare real-world results

VPNLZ covers 100+ countries / 150+ routes. When the list is long, narrow it down by the region required by the target service, then test routes available in that region. Do not infer a route's purpose from its name alone or treat geographic distance as the only criterion. A cross-border path includes local access, carrier networks, the egress, and the destination service; a shorter distance does not necessarily make a route better for the task. The Nodes page provides regional entry points and route-selection guidance.

Base route selection on the actual task. Ordinary browsing depends on initial response and continuous loading; online meetings prioritize connection continuity; developer APIs emphasize consistent egress, timeouts, and retries; streaming is also affected by content region, account status, and service terms. Test one clearly defined task first, then decide whether to use the route regularly. If you switch between several targets, record suitable regions separately instead of expecting one route to handle everything.

Verify the egress, not just the client status

Once the client shows connected, first confirm that the current egress region matches your selection. Use the site's IP Check to view current egress information. Close old pages and open a new one before checking, so the browser does not show a cached result. If the result still shows the original network, traffic may not be entering the expected tunnel; check the connection mode, system proxy, and browser-specific proxy settings. If the egress has changed, continue by checking DNS and the target app.

DNS checks help determine whether domain resolution follows the expected path. If some sites open while some domains fail to resolve, do not immediately conclude that the route is unavailable. Disconnect the client and confirm that ordinary-network resolution works, then reconnect and compare. If failures occur only with custom DNS, temporarily restore the client's defaults. The system, browser, and security software may all maintain DNS caches, so open a new session after changing routes and close and reopen the target app if necessary.

Check routing per app

Routing mode determines which traffic uses the route. A common mistake is to test successfully in a browser and assume every program will automatically use the same path. Desktop apps may have their own proxy settings, developer tools may read environment variables, mobile apps may retain old connections, and LAN programs may access directly according to their rules. Test the browser, target app, and command-line tools separately; one result cannot substitute for another.

If the client offers default rules and global mode, a first troubleshooting pass can briefly use the more direct mode to determine whether the route itself works. If direct mode works but the original routing mode fails, the issue is more likely rule matching. After confirming this, restore the mode suited to daily use and adjust the rules instead of keeping unnecessary full forwarding enabled. If both modes fail, check the local network, permissions, and route.

Verification order from the network layer to the app layer
Check layer Fact to confirm First things to inspect when abnormal
Local network The internet works normally when the client is disconnected Wi-Fi, broadband, and system network status
Client The subscription is valid and a connection is established Permissions, mode, and parallel tools
Egress The egress region matches the selected route System proxy, routing, and app proxy
Resolution The target domain resolves normally DNS settings and cache
Target app A new session actually follows the expected path Account region, stale connections, and app settings

Network reachability does not guarantee that a target service will work. Egress region, account eligibility, content licensing, and the target platform's rules must be checked separately; a route only addresses the network-path portion.

Use controlled comparisons to judge stability

When speed changes, fix the test conditions first. Keep the same device, local network, and target task, and change only routes in the same region. If you also change the device, network, and destination site, you cannot identify the source of the difference. When testing a webpage, do not rely only on a cached page. For long-lived connections, observe whether the task continues rather than only how quickly it starts. If every route performs poorly on the current network, test another local network to determine whether the issue is on the access side.

Do not give a route a permanent label based on one peak result. Wi-Fi conditions, background downloads, cloud sync, and congestion at the target service all affect performance. A more useful record says whether it is stable for a certain task, whether it needs reconnection, and whether only one app is affected. These notes help with later route selection without turning an occasional result into a service guarantee.

For a complete verification workflow, see How to Confirm a VPN Is Working: A Beginner's Verification Guide. Once the egress, DNS, and target app all behave as expected, the path from subscription to actual access is complete. After changing routes, switching local networks, or editing routing rules, recheck at least the egress and target app rather than relying on the previous result.

Troubleshooting

Troubleshooting and recovery

Cannot connect at all: start with the local network

When the client cannot establish a connection, disconnect it first and confirm that the device can reach the user panel on the ordinary network. If the ordinary network also fails, restore local connectivity first; updating the subscription, reinstalling the client, or changing routes will not help yet. Once the ordinary network works, check whether the subscription can update, whether the route list exists, and whether system permissions have been granted. If the client was just installed, initiate the connection again to trigger any missed authorization prompt.

Next, exit other proxy or security tools that may be taking over the network, leaving only the current client. Closing a window is not enough; confirm that the related process has stopped. Then try another route in the same region to distinguish a single-route issue from a local configuration issue. If every route fails immediately, prioritize permissions, system time, client mode, and local network restrictions. If only one route fails, keep the working routes and test again later instead of deleting the entire subscription.

Shows connected but webpages will not open

Determine whether the client status matches the actual egress. Visit the IP check page first. If the egress has not changed, check whether another program has overridden the system proxy or whether the client started only a local proxy without enabling system takeover. If the egress has changed but pages still fail, test different domains to distinguish DNS resolution from a single-site issue. Restoring default DNS and reopening the browser often narrows the cause more effectively than repeatedly clicking Connect.

If only the browser is affected, temporarily disable its independent proxy extension and test through the system path. If only one desktop app fails, check whether its network settings contain an old fixed proxy. Apps may read proxy settings at launch, so fully exit and reopen them after changes. Mobile apps may also retain old sessions and need a new connection after a route change. Do not clear large amounts of app data before verifying the egress; that expands the impact without necessarily addressing the network path.

Subscription will not update or routes have disappeared

First confirm the plan or data-package status in the account, then check whether the panel can still copy the subscription. If the account is normal, update the existing subscription in the client rather than creating a duplicate. If the update errors, disconnect and retry over the ordinary network, clearing the original input before pasting again to avoid trailing spaces. If it still fails, keep the old entry and create a temporary entry with the latest copied content for testing. Organize the entries only after the new one works, so you do not delete the only usable configuration.

An empty route list may also result from client filters. Check for keyword filters, regional filters, or hidden rules. If routes return after clearing the filters, the subscription content is still present. If multiple devices cannot read the same account subscription, return to the panel, check the account status, and describe the scope in a ticket. If only one device is affected, prioritize that device's client cache, permissions, and network settings.

Slow speeds, dropped connections, and network changes

When speeds fall, pause background sync, system updates, and large transfers, then compare routes in the same region with a fixed task. On Wi-Fi, move closer to the access point or switch to a more stable local network. If changing routes immediately helps, record which route suits the current network. If all routes slow down together, compare with the ordinary network to determine whether local access conditions changed. Do not judge routes using results from different times, websites, and devices.

A drop after switching from Wi-Fi to another network usually means the client needs to rebuild its tunnel. Wait for the new network to provide normal access, then disconnect and reconnect the client, and restart the target app session. Repeatedly clicking routes while the underlying network is still unavailable will not help. Before starting a long-running task, complete the network switch and egress check first rather than changing paths mid-task.

Prepare minimal reproduction details before opening a ticket

  1. State the platform and where the client was obtained; do not submit the real subscription URL.
  2. State whether the ordinary network works, whether the subscription updates, and whether the route list appears.
  3. State whether the egress changed and whether the issue affects every app or only one.
  4. Record the routes, modes, and local-network changes already tried to avoid repeating the same checks.
  5. Include an error message with sensitive details redacted; do not include a username, password, or subscription credential.

The goal of troubleshooting is to identify the smallest failing layer, not to erase every configuration at once. Keep one known state and change one variable at a time; recovery is usually faster.

When to reinstall—and when not to

Reinstalling is reasonable only when client files are damaged, the client will not launch, permission state cannot be restored, or the configuration structure is clearly abnormal. An inactive order, an incomplete subscription copy, a restricted target-app account, or a mismatched route region will not be fixed automatically by reinstalling. Before reinstalling, save notes about the subscription source and local custom rules, but never put the real subscription in a public backup. After uninstalling, confirm that the old client no longer controls the system proxy, then get it again from the user panel.

After reinstalling, do not immediately import every old rule. Add the subscription first, use the default mode to verify the egress, and restore custom content one item at a time. If the basic state works but fails after a particular rule is restored, the source is clear. If the basic state still fails, continue checking system permissions and the local network instead of reinstalling repeatedly. On Linux, also confirm that no old service process is still running; on desktop systems, check whether an old tool starts automatically with the system.

The Help Center organizes common questions about accounts and subscriptions, connections and verification, international routes and speed, billing, and refunds. When account-side details need manual review, open the ticket area from the user panel. The closer your description is to a minimal reproduction, the easier it is to distinguish an order, subscription, route, client, or target-app issue.

Long-term use

Maintenance, upgrades, and continued use

Make subscription updates part of routine checks

Long-term use does not require frequent deletion and rebuilding, but update the subscription when the route list looks abnormal, the client says the subscription is outdated, or you are preparing to change regions. Use a normal, stable local network whenever possible. After updating, check that the original subscription name is still unique. If the client contains several entries with the same name, identify the active source before deleting duplicates so you do not remove a valid configuration.

Monthly subscription traffic resets each month on the activation date, so use the panel's displayed date as the basis for checks rather than assuming the calendar month. Data packages last until used and never expire, making them better suited to cumulative usage tracking. Whichever category you use, rely on the account information in the user panel instead of local client cache for billing status. A client can display routes without reflecting a permanent account state; return to the panel before continuing service.

Mid-cycle upgrades and plan changes

When upgrading a monthly subscription mid-cycle, the price difference is converted into remaining days. Before upgrading, confirm the current plan, remaining status, and new requirements, then use the plans section in the panel. Do not calculate the result from a full cycle yourself or create multiple conflicting orders. After the upgrade, check the panel display first, then update the client subscription so the local configuration reads the current account content.

If your pattern changes from regular access to occasional use, compare monthly subscriptions with data packages the next time you choose a plan. Conversely, if consumption becomes predictable, review the monthly options. Base the decision on traffic replenishment and usage rhythm, not just the one-time price. The plans page lists ¥9.9/month with 60GB, ¥18/month with 250GB, ¥28/month with 500GB, plus ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. See Plans & Pricing for a consolidated comparison.

Keep a rollback configuration when updating the client

Before updating the client, record the current subscription name, connection mode, and necessary custom rules. Do not store the real subscription URL in a public location. After updating, first check that the client launches normally, then update the subscription and verify the egress. If the new interface moves a menu, look for the concepts of subscription management, route selection, connection mode, and system permissions rather than relying on the exact positions in old screenshots.

If something goes wrong after an update, determine whether the client will not start, the subscription cannot be read, or the target app cannot access the network. Each issue has a different rollback path: for startup failures, check installation and system permissions; for reading failures, keep the old subscription and copy it again; for app failures, check the mode and rules. Do not delete the account or place a new order at the first sign of change; a client update does not alter existing order facts.

How to record multi-device maintenance

Unlimited simultaneous devices make clear records even more useful as the device count grows. For each device, write a short credential-free note covering the platform, client source, subscription name, connection mode, and any app-specific rules. When one device has a problem, compare it with another working device using the same account and local network. If other devices work, the issue is more likely local; if all devices fail across different networks, check the account and subscription.

When retiring an old device, sign out of the account and remove the local subscription configuration. Do not hand a device containing a subscription directly to someone else. For device replacement, verify the new device first and clean up the old one afterward, so migration does not leave you without a usable endpoint. In shared environments, use separately controlled system accounts and do not expose client configurations on a public desktop or shared backup.

The core of maintenance is traceability: the client comes from the user panel, the subscription comes from your account, custom rules are documented, and changes can be rolled back one at a time.

Review periodically instead of constantly tinkering

Once use is stable, review the configuration only when your needs change, the network environment changes, or the client prompts you. Constant route switching, DNS edits, layered proxies, and unknown copied rules make a simple path difficult to explain. Before each change, answer “Which specific problem am I solving?” Afterward, verify the result through the egress and target app. If there is no clear improvement, restore the previous settings.

Also review the target app's account region and service terms periodically. An unchanged network route does not mean third-party rules remain unchanged. If a target site changes its interface or permissions, read its public guidance first and then decide whether the egress needs adjustment. Separating network issues from app-policy issues reduces pointless route switching and prevents third-party changes from being mistaken for subscription failures.

For payment and refunds, follow the user panel, Terms of Use, and Refund Policy. Payment methods are Alipay, WeChat Pay, and USDT; the refund policy provides 30-day no-questions-asked refunds. Do not rely on conditions, prices, or terms added by pages outside the site. Report account-side discrepancies through a panel ticket, and describe technical configuration and billing matters separately.

Extension methods

Advanced usage and configuration principles

Create an independent verification baseline for each task

Advanced use is not about enabling every setting. It is about creating repeatable baselines for different tasks. For web research, the baseline can be a browser, egress check, and target page. For developer APIs, record egress region, request timeouts, and retry behavior. For online meetings, check whether a network change requires reconnection. For streaming, verify both the content region and account conditions. Keep a minimal test for each task and run it after configuration changes before starting real work.

When comparing routes, do not mix results from different tasks. A route suited to long-lived connections is not necessarily the fastest for every webpage, and a region that opens a service homepage does not mean the account features are available. Route notes can use conclusions such as “suitable for the current development task” or “requires reconnection after a network switch.” There is no need to preserve transient numbers that depend heavily on the environment. The point is to remember what was actually verified.

Start application routing with the smallest rule set

When default routing is insufficient, create rules for a specific app or domain, but begin with the narrowest rule that has a clear purpose. First confirm that the target app can use the route in direct mode, then add one rule and test it. Importing a large set of unknown rules at once makes failures difficult to trace. Rules may also depend on order: a broad condition that matches first can prevent a later, more precise rule from taking effect.

Keep local overrides separate from subscription content. Subscription updates may replace remotely generated routes and policies, while local rules should stay in the client's supported independent area. Record each rule's source before updating and verify that it still works afterward. Do not copy configurations from unknown sources that contain account information, script execution, or unfamiliar addresses. For fields you cannot explain, consult the client's documentation before enabling them.

Developer tools and command-line environments

A common development-environment issue is that graphical apps follow the system proxy while terminals, package managers, or background processes use separate environments. Before configuring anything, confirm the connection type provided by the client. With a system-level tunnel, many programs need no additional proxy. With a local proxy, configure each relevant tool using the local details shown by the client. Do not invent a port or copy one from another tutorial; the actual value must come from the current client.

When setting environment variables temporarily, use them only in the current terminal session, then close the session or restore the original values after testing. Before writing them into a global startup file, confirm that this is necessary. Otherwise, tools may keep trying to connect to a nonexistent local proxy even when the client is not running. Background services may not inherit the current user's environment, so “terminal command works, service fails” requires separate checks of the startup environment. Examples should contain placeholders only, never real subscriptions or credentials.

export HTTPS_PROXY="http://LOCAL_PROXY_HOST:LOCAL_PROXY_PORT"
export HTTP_PROXY="$HTTPS_PROXY"

unset HTTPS_PROXY
unset HTTP_PROXY

The names above indicate that you should confirm local listener details in the current client; they are not ready-to-use values. If the client uses a system-level tunnel, do not add environment variables merely to make the setup look complete. An extra proxy layer is not necessarily more stable and may create a loop or send requests around the intended routing rules.

AI, streaming, and regional requirements

When using an AI website or developer API, first review the target service's published regional and account requirements, then choose the appropriate egress. Web access and API calls have different network needs: web pages are more affected by browser sessions, caches, and login state, while APIs require attention to consistent egress, concurrency, timeouts, and retries. If a fixed egress is necessary for your work, treat it as a selection and verification requirement rather than assuming every route provides it. Developers can also read AI API Accelerator Recommendations: How Developers Can Choose.

Streaming access depends not only on network egress but also on content licensing, account region, and service terms. After changing routes, fully exit the old playback session, reopen the target app, and check the content catalog again. If the homepage opens but content will not play, do not keep reconnecting in the client; also check the target-service account and its public rules. VPNLZ provides route-selection options, but does not present a third-party service's continuing availability as a guarantee.

Boundaries for LAN and multi-device use

Unlimited simultaneous devices make it preferable to configure each supported device independently rather than turning one device into an unmanaged shared gateway. Independent configurations make it easier to identify the failing device and choose separate routes and rules. If LAN proxying is genuinely needed, understand the client's listener scope, system firewall rules, and access controls first, and ensure that only controlled devices can use it. Never expose a local proxy to a public network.

When several devices run high-traffic tasks at the same time, include local network capacity in the analysis. A drop on one device may come from LAN contention rather than the route itself. Pause tasks on other devices and compare again. If performance returns, adjust the schedule instead of continually changing routes. Devices may also connect through different Wi-Fi bands or access points, so standardize conditions as much as possible before comparing.

The standard for advanced configuration is not the number of options. Every setting should have a clear purpose, verification method, and rollback path. A configuration you cannot explain should not enter a long-term environment.

Build your own reproducible operating guide

After completing the full workflow, create a personal record without sensitive information: the platform, the client obtained from the user panel, the subscription-entry name, commonly used regions, verification pages, the target app's reconnection requirements, the location of custom rules, and how to restore defaults. Do not save passwords, real subscription URLs, or payment information. This makes it faster to restore a known configuration when moving devices, updating the system, or changing networks.

When the issue returns, check in this order: ordinary network, subscription, client, egress, DNS, and target app, then compare with the known state in your notes. If self-service does not help, submit the minimal reproduction details through a user-panel ticket. The full workflow is now closed: choose a plan based on your needs, create an account and complete checkout, get the client and subscription from the panel, import them on Windows, macOS, iOS, Android, and Linux, choose and verify a route, then maintain a manageable long-term setup through records and layered troubleshooting.

If you only need to repeat the initial setup, return to the Guides and follow the short workflow. To compare plans, visit Plans & Pricing. To check regional entry points, see Nodes. To confirm that the connection is actually working, read the Connection Verification Guide. Together with this manual, these pages form layered documentation from quick actions to systematic reference.